Claim submission

Submit a key protection claim with clarity and confidence.

Provide the issue type, contract details, and optional photos. Notifications fire instantly so dealers and admins stay aligned.

Claim steps

  1. 01Confirm VIN, deal number, and contract.
  2. 02Select issue type and add a short description.
  3. 03Upload photos or documents if available.
  4. 04Receive confirmation via email and SMS.

Before you submit

If your key or remote is inoperative, check the battery first—replacing it may resolve the issue. Submitting a claim may count toward your annual claim limit (one claim per 12 months).